Story
The CCADV is the Connecticut Coalition Against Domestic Violence and its main role is to serve as a voice for victims of domestic violence and those organizations that serve them. Their CTSafeConnect program uses different forms of electronic communication as a way to make it easier for victims of domestic violence to access information, resources and assistance. Over 2020 and 2021, the organization collected data on all new individuals that contacted them on their hotline which includes race, gender and region to name just a few of the columns. The data has since been cleaned and masked to protect the identity of the people involved and allow for more accurate findings. The towns in The State of Connecticut were then grouped into 14 regions.
By this time, the class had learned some of the skills necessary to tell and visualize a data story which made us want to answer how SafeConnect contacts that identify as white differ between regions with lower and higher population density. Our research question is, how do SafeConnect contacts that identify as white differ between regions with lower or higher population density? The answers that we find will give insight into where The CCADV could consider spending more time. It will also tell if there are any low density regions that have a disproportionately high number of white contacts. This will allow for CTSafeConnect to work more efficiently in the future as using this information could lower future contact numbers if they allocate the necessary resources in certain regions. It is important for us to be able to find out if some regions are disproportionately affected because the findings from this data could lead to the discovery of underlying factors that we may not yet know about which could help reduce the number of contacts. Some of our key findings were that the Middletown region has a relatively low population density but they still account for the greatest number of first instance white contacts. Our scatter chart was able to show us that CTSafeConnect receives the greatest number of first instance interactions from regions with an average level of density which is represented by gray. This information is really important for CCADV because they can interpret it and understand that it may be valuable to look into the Middletown region to see if there is something that is causing the relatively high number of first instance interactions with whites. There are also a number of regions that the data shows receives a relatively normal amount of first instance interactions which is useful for the service because it could allow them to narrow their focus. In all, there are a number of things that can be taken away from the data to improve the performance of the CCADV.